Kundenzufriedenheitsbefragung

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General company data

Company name

Website

Contact person sales(erforderlich)

Name

E-Mail(erforderlich)

Phone(erforderlich)

Does your company have a certified Quality / Food safety management system?

IFS Food

IFS Broker

FSSC 22000

BRC Food

BIO

Other

Supplier selection

Is there a system of evaluation and selection of your suppliers?

Yes

Supplier selection

Do you conduct supplier audits?

Yes

Raw materials / quality assurance

Do you have corresponding specifications for all the raw materials used?

Yes

Raw materials / quality assurance

Do you perform documented inspection of incoming goods of the raw materials according to a fixed test plan?

Yes

Raw materials / quality assurance

Are there instructions to regulate handling of non-conforming goods and to assure that such products are not processed further or placed on the market?

Yes

Raw materials / quality assurance

Is there a product release by your quality assurance before delivery to the costumer?

Yes

Hygiene

Are there regulations regarding personal hygiene, which are regularly monitored?

Yes

Hygiene

Are there regulations regarding production hygiene, which are regularly monitored?

Yes

Hygiene

Are hygiene trainings carried out regularly?

Yes

Hygiene

Do you maintain a preventive pest control program

Yes

Foreign body management

Is there an established foreign body management (e.g. glass and hard plastic register) in your company?

Yes

Foreign body management

Do you conduct a foreign body detection of the raw materials and finished products? Using a…

Metal detector

X-ray detector

Other

HACCP

Is there a systematic HACCP concept (according to the Codex Alimentarius (CA)) implemented in your company and does the concept take into account all legal requirements and products?

Yes

Which CPs/CCPs and safety measures are there in the processes of production, storage, commissioning and loading and shipping of the articles you deliver to us?

HACCP

Do you carry out internal audits with qualified personal in your company?

Yes

HACCP

Is there a crisis management and is it tested regularly in your company?

Yes

Traceability

Is there a traceability system (up and down) that covers the ingredients and auxiliaries as well as the used packaging materials, and its function is regularly tested?

Yes

Traceability

Do you keep samples of all the products delivered to us?

Yes

How long do you keep those samples?

Traceability

Does your company have a system for the fastest possible recall of non-conforming products?

Yes

Food Defense

Is there a risk analysis and an assessment of the risks associated with food defense?

Yes

Food Defense

Does your company have a documented procedure regarding food defense?

Yes

Authenticity / Food Fraud

Has your company implemented a documented procedure (including risk assessment of possible weaknesses and according measures) regarding food fraud?

Yes

Authenticity / Food Fraud

Has there been a case of food fraud in company within the last 3 years?

Yes

If yes what kind of food fraud was it and how was it handled internally?

Completed by(erforderlich)

Position(erforderlich)

Datum

MM Schrägstrich TT Schrägstrich JJJJ

Permission(erforderlich)

This general supplier query is effective together with the product-specific supplier query, the according product
specifications as well as the General Terms and Conditions (GTC) of the HE-SCHU KONDITOREI ERZEUGNISSE
SCHULZ (GMBH & CO.) KG

The supplier / producer commits himself to inform the HE-SCHU KONDITOREI ERZEUGNISSE SCHULZ (GMBH &
CO.) KG immediately in written form and before delivery of the product if there is any deviation to the given specification.

I hereby declare the accuracy of the information given above.

How satisfied are you with us?

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